- Youth Custodial had the second highest worker’s compensation leave per FTE in 2012 out of all custodial facilities in Western Australia. (Read more)
- Personal leave in Youth Custodial was lower on average compared to other custodial facilities. However, a minority of staff accounted for the majority of leave taken, and much of this leave was taken at short notice. (Read more)
- In the month preceding the riot, Banksia Hill was down 15 uniformed staff on average each day, even after staff were brought in to cover shifts through overtime. Detainees need far more intensive supervision and a higher duty of care compared to adult prisoners and such chronic staff shortages make it extremely difficult to run a structured day which meets detainees specific rehabilitative needs and provides them with appropriate levels of out-of-cell time. (Read more)
- Absenteeism was inadequately managed by the Department, with chronic under-resourcing of Human Resources at the centre level and a lack of support and resources from Head Office. (Read more)
- The amalgamation of Rangeview and Banksia Hill was poorly managed. The distinct cultures of Rangeview and Banksia Hill were not accounted for in the amalgamation and the absence of shared policies, procedures and an underlying philosophy led to divisions among staff and confusion for detainees. (Read more)
- Cultural problems were apparent among some staff members, with fear and apathy increasing in the years preceding the riot. (Read more)
- The recruitment process is rigorous and thorough, though there continues to be difficulties attracting Aboriginal staff. (Read more)
- Training has significantly improved in recent years, however training facilities are inadequate and staff shortages prevent individuals from being able to attend training. (Read more)