Recommendation 1
The Department and Serco Acacia review all contractual requirements for purpose, achievability, clarity, and alignment between service level requirements and on-site processes.
Recommendation 2
The Department and Serco Acacia review current recruitment, training, and development practices and progress to ensure all meet with agreed contractual requirements and on-site role
requirements.
Recommendation 3
The Department and Serco Acacia review alternative chaplaincy models that can inform new contractual requirements which meet the inter-faith needs of the custodial population.
Recommendation 4
The Department, Serco Acacia, and service providers utilise local communities and organisations to source both Aboriginal chaplains and Aboriginal Elders as part of an inter-faith chaplaincy model.
Recommendation 5
The Department and Serco Acacia revise the chaplaincy model and contractual requirements to formally incorporate non-Christian and Aboriginal organisations into chaplaincy.
Recommendation 6
Serco Acacia formally adhere to current contractually stipulated monitoring requirements in full.
DOJ Response – Chaplaincy and faith services
Serco Acacia Response – Chaplaincy and faith services
The Council of Churches of Western Australia Response – Chaplaincy and faith services