Recommendation 1

Determine a clear and evidence-based formula for calculating staffing requirements at each site. Track and assess these regularly based on changes to the prison population.

Recommendation 2

Dedicate adequate infrastructure to the Health and Wellbeing, and Rehabilitation and Reintegration portfolios in each prison to allow consistent delivery of on-site services.

Recommendation 3

Review and address reports of harassment, bullying, and victimisation to ensure staff felt safe and supported in their role.

Recommendation 4

Review organisational structures and resourcing to ensure all clinical positions have consistent access to a level of clinical and personal supervision that meets contemporary professional practice standards.

Recommendation 5

Engage external representatives – such as professional bodies and tertiary institutions – to inform working groups targeting staffing needs and the development of recruitment and retention strategies.

Recommendation 6

Realign salary and conditions for roles with the Health and Wellbeing, and Rehabilitation and Reintegration portfolios that are comparable to similar sectors of the market.

DOJ Response – Non-Custodial Staffing Shortage

Page last updated: October 20, 2025
Non-Custodial Staffing Shortage