1. The Department of Corrective Services should improve the on-site monitoring system in place for the Court Security and Custodial Services Contract, including regular visits to all metropolitan and regional sites.
  2. Serco should establish a senior officer or deputy manager position to support Client Service Managers.
  3. The Department of Corrective Services should ensure that prisons provide timely confirmation of authority to release.
  4. The Department of the Attorney General should operate the Northbridge Magistrates Court at the Perth Police Complex seven days a week as originally intended.
  5. Western Australia Police and Serco should review arrangements for supervising people in custody in the dock at Northbridge Magistrates Court.
  6. Serco should provide relief at regional court custody centres to cover for staff who have undertaken overnight hospital sits.
  7. The Department of the Attorney General and the Department of Corrective Services should improve the on-site monitoring system for the District Court Building and Central Law Courts Contract.
  8. The Department of Corrective Services and Serco should ensure that the use of restraints on persons in custody who are undergoing medical treatment in a hospital is based on individual risk assessments and not applied as a blanket practice.
Page last updated: March 9, 2017