The welfare of people in custody was a key focus for staff
The inspection found court custody staff generally treated people in custody with respect and care, with effective welfare checks, de-escalation efforts, and health supports in place. Most cells were clean and functional, though some regional centres had issues with graffiti and hygiene. Meals were adequate but varied in quality, and blanket hygiene was inconsistent. Strip searches were used sparingly, but body scanners were recommended as a more respectful alternative. There was confusion over strip search policies for young people, highlighting the need for clearer guidance and consistent practice.
Staffing shortages were an ongoing issue at Ventia sites
Many Ventia sites faced staffing shortages, especially in regional areas, but team leaders maintained court operations and prisoner welfare. Ventia had recruited 141 new staff, though vacancies remained. Northbridge Watch House also faced gaps, while the Central Law Courts, the District Court and Perth Children’s Court were better staffed. Generally, we found staff worked well with courts, police, and prisons.
Infrastructure remained a challenge at some locations
The inspection found ongoing challenges with ageing and poorly designed court custody infrastructure, many of which were previously identified but remain unresolved. Common issues included unsafe stair access, lack of secure pathways, inadequate disability access, and poor conditions such as mould, rising damp, and broken sally ports. In contrast, the new Armadale Justice Complex was a positive development, offering a substantial improvement over the outdated facility it replaced.