Picture of Acacia Cell


Acacia was Western Australia’s first privately managed prison. It was originally established in 2001 and managed by Australasian Integrated Management Services (AIMS). In 2006 the contract was awarded to Serco Australia, who was still delivering Acacia’s prison services during the time of the 2013 inspection. In 2010, the Inspector commended Serco for delivering high quality …

Read more
Picture of Acacia building site


The 2013 inspection of Acacia was very complex, encompassing the operations and practices of the state’s largest prison, the management of the contract and the 387 bed expansion project. Overall the prison was still performing very well but, in some areas, Serco’s performance had slipped when compared with the high levels seen in the 2010 …

Read more
Screenshot of Acacia Custodial Management System

Key Findings

Positive findings from the 2013 inspection included: The prison continued to meet most of its contractual requirements. The most tangible innovation was the Custodial Management System, an ATM-like kiosk that allows prisoners to self-manage their daily life, freeing up officers to complete other duties. The majority of staff demonstrated enthusiasm towards their job and a …

Read more
Picture of Acacia's India Block


Recommendation 1: (a)   The Department’s annual reports on the Acacia Prison Services Agreement should include a robust estimate of the costs it incurs in relation to Acacia Prison and an explanation of how these costs are calculated; and (b)   The Department’s main Annual Report should provide an outline of the relative costs of …

Read more