Recommendation 1

Ensure that regional courts receive on-site monitoring.

Recommendation 2

Develop a CBD Courts Contract audit plan, and conduct regular audits of the service agreement.

Recommendation 3

Improve on-site monitoring of the CBD Courts Contract.

Recommendation 4

The CSCS Contract Management Board should meet quarterly.

Recommendation 5

Establish a formal contract management plan for the CSCS Contract.

Recommendation 6

Improve the CSCS monthly service payment data validation process.

Department’s response to recommendations

Page last updated: June 6, 2019